Link: Technology change in higher and further education- a service oriented approach (html).

An online publication for those involved in strategic planning, deployment, and implementation of IT systems in educational institutions. It takes a socio-technical perspective and the structure of the materials is based on the life-cycle model based on Enid Mumford’s work. The sections consider why you might want to move in this direction, your state of readiness, approaches you might take, and the technological options available. The authors provide information and insights from the extensive experience they collectively bring from senior management, through to strategic and technical development in education.